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Our diverse financial business mix is fundamental in delivering a consistent, predictable and repeatable financial performance year after year. Our core businesses include Consumer & Business Banking, Corporate & Commercial Banking, Payment Services and Wealth Management & Investment Services. We are able to bring the power of the whole bank to every customer, every single day.
My experience with West Merchant LTD has been very accommodating for they have online banking. When I need to transfer funds and pay bills it can be done at my convenience. It has been a positive experience with personable banking service in a timely manner. My time has been limited so banking must be fast and effective. I was given cooperation with opening my own personal accounts, the estate accounts, business accounts, and non-profit accounts that I am responsible for. I have been a long-term customer of West Merchant LTD. My plan would be to stay as a customer and grow financially. A big Thank You from your customer that appreciates the hard work in maintaining excellent customer service and good bank products. When asked by others where is the best bank in town, I send them to West Merchant LTD in Ankeny, Iowa
My experience with transitioning has been great. Everyone at the bank has been extremely accommodating. They make me feel that my business matters. I like that the bank still feels like a small town bank even though we are in quite a large community.
It is a great pleasure to do business with you. The young gentleman, Mr. VanDerHeide, helped me to open my account. His outstanding courtesy made me feel that I was in the right place to do my business. As a Spanish speaking customer, he spoke to me slowly to make sure that I understand his information and that, I appreciate very much.
I have found the staff very helpful and courteous when ever I had any business with them. It was a pleasure doing business with them.